Two things on this page: independent helpers who will come to your home (R.I.S.E.), and what every button on the DIRECTV Gemini Air remote (RC83V) does.
Resident Internet Services Experts
Friendly, patient help for Laguna Woods residents before, during or after the switch to Ting internet and DIRECTV. They connect TVs, phones, computers, printers and tablets, set up and fix the DIRECTV box and app, Smart TVs, Netflix and Prime Video, and streaming devices such as Roku, Apple TV and Fire Stick.
More independent helpers are listed by the PC Club: thepcclub.org/contractors-for-hire. Contractors set their own rates, so fees will vary depending on the help you need.
Ting and DIRECTV transition help, plus Microsoft, Apple, Google and Amazon devices: computers, tablets, phones, printers, Wi-Fi, Smart TVs, streaming devices (Roku, Fire TV, Apple TV), smart speakers and smart-home devices. Setup, repair, upgrades and training.
Call (949) 294-2222EmailMicrosoft, Apple, Google and Amazon devices: computers, tablets, smartphones, printers, wired and Wi-Fi internet, Smart TVs, streaming devices and smart speakers. Choosing, setting up and repairing devices; training.
Call (949) 705-6367EmailOne-on-one help at your level, with tutoring. PC, Mac, iPad, iPhone, Smart TVs and streaming devices; Windows 10 and 11; Wi-Fi router and modem setup and security; backup to the cloud or an external drive; printers. On-site and remote.
Call (949) 701-9133EmailHelps with the move to Ting internet and DIRECTV: connects everything, gets it working and explains how to use it. Also Windows, Office, printers, iPhones and other software and devices.
Call (510) 593-8098EmailDIRECTV Gemini Air remote, model RC83V
You do not need all of these. Most people use ON/OFF, the arrows and OK, HOME, GUIDE, VOL, CH, MUTE and the microphone.
| Button | What it does |
|---|---|
| ON | Turns the Gemini Air box and the TV on together. |
| OFF | Turns the Gemini Air box and the TV off together. |
| INPUT | Switches the TV input (HDMI 1, HDMI 2 ...) one by one to choose a connected device. |
| GUIDE | Shows the channel guide (TV schedule). |
| HOME (house) | Goes to the main Home screen. |
| LIST | Opens My Library: the shows you recorded on the DVR. |
| Arrows and OK | Arrows move up, down, left, right. OK chooses the highlighted item. |
| RECORD (red dot) | Records the show you are watching, or the one chosen in the guide. |
| EXIT | Closes a menu or pop-up and goes back to the live channel you were watching. |
| BACK | Goes back one step in a menu. |
| ... (OVERFLOW) | Opens more options. While playing a recording or on-demand video, it also stops playback. |
| VOL (rocker) | Push up for louder, pull down for quieter. |
| CH (rocker) | Push up for the next channel, pull down for the previous one. |
| MUTE | Turns the sound off. Press again to bring it back. |
| PREV | Jumps to the channel (or on-demand video) you watched before. |
| Microphone (Google Assistant) | Hold it down and speak into the remote, for example a channel name. Let go when you finish. |
| REWIND | Rewinds, faster with each press (up to 4x). Also used when pairing the remote. |
| PLAY / PAUSE | Pauses while playing; plays again when paused. |
| FAST-FORWARD | Fast-forwards, faster with each press (up to 4x). Also used when pairing the remote. |
| 0 - 9 | Type a channel number, or letters in a search box. |
| DASH ( - ) | Separates sub-channel numbers such as 7-1. Also used when un-pairing the remote. |
| APPS | Opens your apps (Netflix, YouTube and others). Also used when un-pairing the remote. |
Mac Lab (Community Center, 3rd floor, Mon-Wed), Ting and DIRECTV phone lines, and more are on the TV & Internet Helper page, under phone numbers and in-person help.